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Privacy & Legal Notices
Welcome!
We are glad you are visiting our website.
Please take a few minutes to read carefully the Terms and Conditions of Use and our Website Privacy Policy. Coventry Health Care, Inc. and each of its subsidiaries, including Group Dental Service, Inc. and Group Dental Service of Maryland, Inc.
(which underwrites Denex Dental plans), are collectively referred to hereafter as the “Company,” “we,” “our” or “us.”
Terms and Conditions of Use
Website Privacy Policy
Terms and Conditions of Use
Acknowledgment of the Company’s Terms and Conditions of Use
As a user of the Company’s web content, it is imperative that you review and understand the Company’s policies concerning use of its websites contained within the Company’s "Terms and Conditions of Use" and "Website Privacy Policy."
By using the Company’s websites, you are consenting to the Terms and Conditions of Use and the Website Privacy Policy set forth below. Likewise, you acknowledge that use of the Company’s websites is at your risk and discretion.
The Company reserves the right at its discretion to modify the Terms and Conditions of Use and the Website Privacy Policy from time to time. Your continued use of the websites after any such modifications shall constitute your agreement to be bound by any such changes. The Company may modify, suspend or discontinue all or any portion of its websites without notice or liability.
Disclaimer
The information contained on these websites is for informational purposes only and
no warranty is made that the information is error-free. The information contained
within the Company’s web pages may be, at any time, outdated and may include inaccuracies
and/or errors. Information may change at any time without notice.
NEITHER COMPANY, NOR ANY OF ITS AFFILIATES, EMPLOYEES, AGENTS, LICENSORS OR CONTENT
PROVIDERS MAKES ANY REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING ITS WEBSITES,
THE CONTENT OR ANY SERVICE PROVIDED HEREIN. THE CONTENT AND SERVICES ARE PROVIDED
ON AN "AS IS" BASIS AND COMPANY SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION, WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, WARRANTIES
OF MERCHANTABILITY OR WARRANTIES AGAINST INFRINGEMENT. COMPANY, ITS AFFILIATES,
EMPLOYEES, AGENTS, LICENSORS AND CONTENT PROVIDERS SHALL NOT BE LIABLE FOR ANY DAMAGES
OR LOSSES, INCLUDING, WITHOUT LIMITATION, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL
OR PUNITIVE DAMAGES, LOST PROFITS, LOSS OF PROGRAMS OR DATA, OR INTERRUPTION IN
BUSINESS ACTIVITY, RESULTING FROM OR CAUSED BY THE COMPANY’S WEBSITES, THEIR CONTENT,
OR ANY SERVICES PROVIDED HEREIN.
Not a Solicitation
Nothing within the Company’s websites is to be construed as an offer to sell or
solicit insurance.
Products offered by the Company vary state-to-state and are subject to the requirements
of each respective state and the terms and conditions of each policy. All products
are not available in all areas and some products may only be available for employer
groups.
Regarding Claims, Benefits, and Medical Management
The information provided within the Company’s web pages does not represent a guarantee
of coverage or specific payment. All health plan benefits are subject to the terms,
conditions and limitations of the specific policy issued, including, but not limited
to, eligibility, pre-certification, exclusions and limitations, and medical necessity
requirements. For further information on a policy and its limitations, please contact
our customer service department at the number indicated for the health plan on the
Company’s website or, if you are a member, on your health plan ID Card.
Intellectual Property
The Company’s website addresses and all content and images contained within the
websites, as well as all copyright, trademark, trade dress and other rights therein,
are owned or licensed by the Company and its affiliates. Nothing contained on the
Company’s websites should be construed as granting, by implication, estoppel or
otherwise, any license or right in or to such information or trademarks without
the express written permission of the Company. You agree not to copy, use or otherwise
infringe upon any trademarks or service marks contained in the Company’s websites.
You further agree that you will not alter or remove any trademark, copyright or
other notice from any copies of the information downloaded from the Company’s websites.
Third Party Websites
The Company’s websites may contain links to third party websites. These links are
provided for your convenience and the Company is not to be held responsible for
information contained in any third party websites, regardless of whether there are
connections to or from the Company via hyperlinks and/or pointers. The Company does
not have control over any information on any other organization’s website(s).
When leaving the Company website to visit another website we recommend that you
review that third party’s terms and conditions of use and privacy policy. If you
leave the Company’s website via a link, please remember:
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The Company does not endorse the content and accuracy of the websites you are
about to visit, and therefore, disclaims responsibility for their content and accuracy;
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The Company does not make any express or implied warranties, representations or
endorsements whatsoever with respect to the linked websites you visit;
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In no event will the Company be liable to you or to anyone else for any decision
made or action taken by you or anyone else in reliance on results obtained from
information available from any websites for which we provide a link; and
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The Company Plan is not to be held responsible for information contained in Third
Party websites whereby there is a connection to or from the Company via hyperlinks
and/or pointers.
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Website Privacy Policy
Information Collection
When you visit and navigate our websites and when you communicate with us via our
websites, we will not collect personal information about you unless you provide
us that information voluntarily. Any non-public personal information that you may
provide via our websites will be used solely for the purpose stated on the web page
where it is collected. (In some cases, and in all cases where required by law or
regulation, you will be able to update the information that you provide to us either
by sending us an e-mail or, where you have established personal profiles with us,
by updating your profile online. Please refer to the specific pages where data is
collected for more information.)
The Company will not sell, license, transmit or disclose this information outside
of the Company and its affiliated companies unless (a) expressly authorized by you,
(b) necessary to enable the Company’s contractors or agents to perform certain functions
for us, or (c) required or permitted by law. In all cases, we will disclose the
information consistent with applicable laws and regulations and we will require
the recipient to protect the information and use it only for the purpose it was
provided.
By “personal information,” we mean data that is unique to an individual, such as
a name, address, date of birth, or telephone number.
Notice of Privacy Practices for Company’s Members
The Company appreciates the opportunity to provide health care benefits plans to
our members and their families. In the course of providing the health care benefit
plans we administer or offer, the Company must collect, use, and disclose nonpublic
personal information.
The Company has adopted a Notice of Privacy Practices that describes the members’
rights with respect to their personal information and how the Company will use,
disclose and protect such information. The Notice of Privacy Practices is available
by clicking the link below.
Click here to obtain a copy
of our Notice of Privacy Practices.
Security
The Company takes reasonable precautions to protect its website users and any information
provided by those users. All data, correspondence, and responses that you, the user
of this website, provide will be handled confidentially, both online and off-line.
To protect from unauthorized access, data that you provide is safeguarded behind
a secure firewall.
Please note that data transmitted by e-mail is vulnerable to security breaches (see
"E-mail").
Cookies
A “cookie” is an element of data that a website can send to your browser when you
link to that website. It is not a computer program and has no ability to read data
residing on your computer or instruct it to perform any step or function. The cookie
does not extract other personal information about you, such as your name or address.
Most internet browsers provide a simple procedure that will enable you to control
whether you want to receive cookies by notifying you when a website is about to
deposit a cookie file. For purposes of our “cookie,” once the user closes their
internet browser, the cookie terminates. Other third party websites may have cookies
that remain on your computer unless deleted by you.
Some of the Company’s business partners, affiliates, and organizations (with whom
we have web links) may use cookies in conjunction with our website and/or their
own sites. The Company does not have access to, or have control over, the cookies
of such entities and cannot be held responsible as a result.
Log Files
The Company uses IP addresses to analyze trends, to administer the site, to track
user movement, and to gather broad demographic information for aggregate use. IP
addresses, basically numeric web addresses used between computer servers, enable
the Company to identify the Internet Service Providers (ISP) that web users utilize.
This helps the Company with trending and market research. IP addresses are not linked
to personally identifiable information.
Hyperlinks to Other Websites
The Company’s websites contains hyperlinks to other websites. Please be aware the
Company is not responsible for the privacy practices of such sites. When leaving
our site, it is strongly recommended you review the privacy statements and disclaimers
of each and every website you visit.
The Company is not responsible for either the privacy policies of other websites
or the validity of information therein. Any hyperlink to an external website does
not indicate in any manner the Company’s endorsement of that website. See Terms
and Conditions of Use: Third Party Wed Sites.
E-mail
It should be noted that any e-mail message sent to the Company, as with nearly all
Internet communication, is susceptible to potential outside interception. As is
the case throughout the Internet, outside sources may be able to access e-mail unbeknownst
to either sender or recipient. In addition, any email you send to the Company may
be read by one or more employees of the Company, as dictated by business processes
and practices.
As a result, we adamantly suggest that you do not send any information via e-mail
that you consider to be private or confidential. Please contact us by phone at the
numbers indicated on our web pages or using the toll-free customer service number(s)
on the back of your ID card(s).
There are some locations on our websites where we have made special provisions for
a more secure environment in which we can exchange information with you. At each
of these locations, we will provide you with appropriate instructions.
Notification of Changes
The Company reserves the right to change the content within the web pages and within
this Website Privacy Policy at any time without notice. Furthermore, this Website
Privacy Policy is not to be construed in any way as an agreement, stated or otherwise,
on behalf of any party. Use of this website is at your risk and discretion.
Concerns / Issues
Should you have any questions, concerns, or comments regarding the Company’s Terms
and Conditions of Use or Privacy Policy, please contact us directly via
IT@gdsmd.com.
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